REFUNDS AND EXCHANGES:
1. This is a personalized item, there is no refund.
2. If there is mistake on my part I will issue a refund or replace your item.
3. If your candle is damaged or loss during shipping I will issue a refund or replace your item.
4. Please make sure you look your design proof over very well as that is exactly what will be printed on your candle
5. By giving me your approval, you acknowledged you have looked the proof over and everything is correct and if an error should be found later you will not hold me responsible.
6. If an error has been found on your candle and it is different from your approved proof I will take full responsibility for the error and either issue you a refund or replace your item.