ADDITIONAL POLICIES AND FAQS:
Sorry but I cannot guarantee exact color matching. However, I will get coloring as close as possible. Colors vary from product to product so my colors and color shades may not match colors from other products you have purchased. Also the actual color seen on sample photos and proofs may not be the same color that shows on your computer. Different computer monitors have different colors and color shades. Gold and silver colors are tones only.
1. I am happy to accept rush orders if I feel I am capable of completing the order, you must contact me before placing your order. If you place an order without contacting me first, your order will be cancelled.
2. I will ship your order by USPS priority mail 2-3 business day service at no additional charge, if you require the item sooner, express shipping fees will apply.
3. Please be advised that there is always a possibly that USPS will make an error and your package may take longer then 3 days to arrive. By making a purchase you are fully aware of the risk and will not hold me liable for any errors on the part of USPS.
***What is the risk of me not getting my package on time? I have been making candles for 6 years and have sent 100's of rush orders. I have had 1 package not arrive on time***
I reserve the right to photo my work and post for examples only.
I produce a design proof for you per your specifications and instructions as I understand them. While I will bring to your attention any errors or concerns that I may notice, please help avoid mistakes on your final product by carefully proof reading the entire proof I have provided you. YOU ARE RESPONSIBLE FOR YOUR APPROVAL OF THE PROOF(S), PROOF READING, ERRORS AND YOU UNDERSTAND WHAT YOU ARE VIEWING ON THE PROOF IN ITS ENTIRETY (TOP TO BOTTOM) WILL BE PRINTED ON YOUR FINAL PRODUCT.
Candles must be placed on a flat level surface in an upright position. Candles that are described as dripless by the manufacture do have a small amount of wax that will pool around the flame and if placed correctly the wax will not drip down the candle this is why the manufacture calls the candle dripless. If candles are not placed on a level surface in the upright position the pool of wax could drip down the sides of the candles. If this should happen do not touch the hot wax.
If you should move the candles from the upright position, please be cautious as the small pool of wax may drip and could cause injury. If your candle starts to drip severely, please blow out the flame and do not handle the candle for approx. 15 minutes to allow for the wax to cool to avoid being burnt.